Frequently Asked Questions

Everything you need to know about our fewer, better philosophy.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase. Items must have all original tags attached and be in their original packaging.

Where are your products manufactured?

We prioritize quality and heritage, sourcing our materials and production from skilled artisans in Italy, Peru, Turkey, and the United States to ensure the highest craftsmanship.

How long will it take to receive my order?

Standard shipping typically takes 5-8 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.

Can I add a monogram to my item?

Many of our leather goods can be personalized with custom monogramming for a small additional fee. Please note that monogrammed items are final sale and cannot be returned.

How do I care for my Cuyana leather goods?

We recommend using a high-quality leather conditioner and avoiding prolonged exposure to direct sunlight or moisture to maintain the natural beauty of the leather.